Messaging Applications

Messaging applications consist of the submarkets discussed in the following sections.

Standalone Email Applications

Standalone email applications provide a platform based on a message store, a message transfer agent (MTA), a directory, and access protocols for use by enterprises or service providers to host email users over a local or wide area network, the Internet, or a dial-up connection. The following are representative vendors and products in this submarket:

• Critical Path (Enterprise Messaging Suite and Communications Platform)
• Novell (NetMail)
• Openwave (Email Mx and Mobile Email)
• Sendmail (Mailcenter and Mailstream Manager)

Instant Messaging Applications

Instant messaging applications provide instantaneous text messaging between users who are online. The following are representative vendors and products in this submarket:

• IBM (Lotus Instant Messaging)
• Jabber (XCP)
• Microsoft (MSN Messenger Connect for Enterprises and Office Live Communications Server)

Unified Messaging Applications

Unified messaging applications provide a single mailbox for email, fax, and voice messages accessible by PC, Web browser, and telephone. The following are representative vendors and products in this submarket:

• Avaya (Modular Messaging and Unified Communications Center)
• Cisco (Unity)
• Lucent (AnyPath)
• Nortel (CallPilot)